Advanced Search

Journal Navigation

Journal Home

Subscriptions

Archive

Contact Us

Table of Contents

Click here to sign up for SAGE Journal Email Alerts today!

Sign In to gain access to subscriptions and/or personal tools.
Journal of Leadership & Organizational Studies
This Article
Right arrow Full Text (PDF)
Right arrow All Versions of this Article:
1548051809334196v1
16/1/6    most recent
Right arrow References
Right arrow Alert me when this article is cited
Right arrow Alert me if a correction is posted
Right arrow Citation Map
Services
Right arrow Email this article to a friend
Right arrow Similar articles in this journal
Right arrow Alert me to new issues of the journal
Right arrow Add to Saved Citations
Right arrow Download to citation manager
Right arrowRequest Permissions
Right arrow Request Reprints
Right arrow Add to My Marked Citations
Citing Articles
Right arrow Citing Articles via Google Scholar
Right arrow Citing Articles via Scopus
Google Scholar
Right arrow Articles by Keyton, J.
Right arrow Articles by smith, F. L.
Right arrow Search for Related Content
Social Bookmarking
Add to CiteULike   Add to Complore   Add to Connotea   Add to Del.icio.us   Add to Digg   Add to Reddit   Add to Technorati   Add to Twitter  
What's this?

Distrust in Leaders

Dimensions, Patterns, and Emotional Intensity

Joann Keyton

North Carolina State University, jkeyton{at}ncsu.edu

Faye L. smith

Missouri Western State University

Without prompting, stratified randomly selected employees addressed communication improvements at their manufacturing facility. More than one quarter expressed distrust in their leaders. Responses were coded with two distrust conceptualizations: the opposite features of Butler and Cantrell's trust dimensions and Bies and Tripp's actions that violate trust. Narratives were also coded for target of distrust and language intensity. Narratives exposed the communication-distrust link proposed by scholars, reinforcing the behavioral foundation of distrust as a psychological construct. Results challenge the position that distrust is the opposite of trust. Peaks of language intensity occurred for various single dimensions and combinations of distrust dimensions.

Key Words: distrust • emotional intensity • leadership • superior-subordinate • trust

This version was published on August 1, 2009

Journal of Leadership & Organizational Studies, Vol. 16, No. 1, 6-18 (2009)
DOI: 10.1177/1548051809334196
Add to CiteULike CiteULike   Add to Complore Complore   Add to Connotea Connotea   Add to Del.icio.us Del.icio.us   Add to Digg Digg   Add to Reddit Reddit   Add to Technorati Technorati   Add to Twitter Twitter    What's this?