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Journal of Leadership & Organizational Studies
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Affecting Organizational Identity

A Manager's Influence

L. Melita Prati

East Carolina University, Greenville, pratil{at}ecu.edu

Amy McMillan-Capehart

East Carolina University, Greenville

Joy H. Karriker

East Carolina University, Greenville

Organizational identity is an important cognitive variable that not only affects how one feels about his or her membership in the organization but also determines the participant's behavior within the organizational environment. This article discusses the relationships of managerial emotional intelligence, relational coordination, and clan organizational culture in the establishment of subordinates' organizational identity. The emotional intelligence of managers plays a key role in how they administer organizational functions. Specifically, this article theorizes how the emotionally intelligent manager may use the strategic tool of relational coordination to influence the culture of the organization and the creation of strong organizational identity in followers.

Key Words: organizational culture • emotional intelligence • emotion and leadership • employee behaviors • human resources • organizational behavior

This version was published on May 1, 2009

Journal of Leadership & Organizational Studies, Vol. 15, No. 4, 404-415 (2009)
DOI: 10.1177/1548051809331502
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