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Journal of Leadership & Organizational Studies
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What Do Leaders Recall About Their Multisource Feedback?

James W. Smither

La Salle University, Philadelphia

Joan F. Brett

Arizona State University, Tempe

Leanne E. Atwater

Arizona State University, Tempe

We examined 145 leaders' recall of their multisource feedback (MSF) 9 months after receiving the feedback. Leaders recalled more strengths than weaknesses, but these memories had only a small relationship with the actual feedback received. Leaders were more likely to recall feedback related to their consideration of employees and performance orientation than feedback related to developing and recognizing employees, and they were more likely to recall feedback from supervisors and direct reports than peers. Self versus other rating discrepancies were unrelated to recall, and recall of MSF was not related to subsequent improvement in MSF.

Key Words: multisource feedback • performance management

Journal of Leadership & Organizational Studies, Vol. 14, No. 3, 202-218 (2008)
DOI: 10.1177/1071791907308463
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