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Toward a Model of Effective Knowledge Management and Directions for Future Research: Culture, Leadership, and CKOs

Brigham Young University, Provo, UT

Gibb Dyer

Brigham Young University, Provo, UT

Charlotte Hoopes

Brigham Young University, Provo, UT

Stephen Harris

Southern Methodist University, Dallas, TX

Organizational culture, organizational leadership, and Chief Knowledge Officers (CKOs) each play important roles in overcoming human barriers associated with knowledge creation, transfer and sharing. This paper examines three key components of organizational culture: cooperative involvement, trust and incentives. In addition, the impact of organizational leadership on knowledge management as well as the roles and qualifications of CKOs are discussed. Through an examination of previous research and existing literature on knowledge management, this paper also shows where gaps in research exist and suggests directions for future organizational research.

Journal of Leadership & Organizational Studies, Vol. 10, No. 4, 26-43 (2004)
DOI: 10.1177/107179190401000403


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